Last updated: 10 June 2025
These Terms and Conditions govern your use of our website and the purchase of our wines. By accessing the site or placing an order, you agree to be bound by these terms.
1. Who we are
This website is operated by Vyn Dene Ltd, registered in England and Wales (Company No. 15306198).
Registered office: Unit 82a James Carter Road, Mildenhall, Bury St Edmunds, IP28 7DE, UK
2. Eligibility
- You must be 18 years or older to purchase from us.
- We operate a Challenge 25 policy. If you look under 25, we’ll request valid ID before delivery is completed.
- You must not purchase on behalf of someone under 18.
3. Orders
- Orders are subject to availability and acceptance.
- We’ll confirm receipt by email, but the contract is only formed when your order is dispatched.
- We may cancel or limit order quantities at our discretion.
4. Pricing & payment
- Prices are listed in GBP and include VAT where applicable.
- Payment must be received before dispatch.
- Delivery charges (if applicable) are added at checkout.
5. Delivery
For full details, please refer to our Delivery & Returns Policy.
6. Cancellations & returns
For information about your rights to cancel or return an order, please see our Delivery & Returns Policy.
7. Intellectual property
All content on our website is the property of Vyn Dene Ltd and protected by copyright and other laws. No content may be used without our prior written permission.
8. Liability
We are not liable for indirect, incidental, or consequential losses. Our total liability is limited to the value of your order.
This does not affect your statutory rights as a consumer.
9. Privacy
We take your privacy seriously. Please see our Privacy Policy to learn how your data is collected, used, and protected.
10. Changes to terms
We may update these Terms from time to time. Please check back before each order. The version applicable at the time of your purchase will apply.
11. Governing law
These Terms are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of the English courts.